The article discusses the concept of complexity in decision-making processes, emphasizing the challenges faced by politicians, mana- gers, and entrepreneurs in today’s interconnected and interdependent context. The complexity is characterized by the large number of variables at play, the speed at which their values change, and their interconnectedness, making prediction difficult. The article also addresses the shift from traditional crises with clear perimeters to systemic crises that span multiple areas and the need for organiza- tions to develop a strategic foresight capability to anticipate potential crises. The COVID-19 pandemic and the war in Ukraine are cited as examples of systemic crises, and the article highlights the importance of human emotions and sensitivity in understanding complex contexts.
Ladetto, Q.; Rappazzo, A,.; Tarncu, P.; Tenzi, L. – Crisis management in the 21st Century. #ReaCT2023 – on Terrorism and Radicalization in Europe – N. 4, Year 4. REACT – Osservatorio sul Radicalismo e il Contrasto al Terrorismo. ISSN 2813-1037 (print) ISSN 2813-1045 (online).